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Grown Ups

We love to hear from our little learners and their grown ups about CBeebies, so thank you for taking the time to look at our Audience Feedback section. This is where you can leave comments about the channel, ask us questions, and discuss CBeebies with other viewers. We may also post news about CBeebies which we think might interest you.

Before you ask us a question, please take a look at our FAQs first. We’re constantly updating the FAQs and unfortunately we receive so many enquiries that we can’t respond personally to questions which have already been answered.

We’re looking forward to hearing from you!

Recent Feedback

Tracey

What is the application process for a child to get a chance to be a contestant or audience member of the Swashbuckle show?

BBC

Dear Tracey,

Thank you for your message to the CBeebies Global Contact page.

Unfortunately it's not possible for us to consider individual requests for children to appear on the programmes you might see on CBeebies. Children taking part in Swashbuckle are usually found through casting sessions run by the production team in a wide range of schools and nurseries.

Best wishes,

CBeebies

Samantha

Hi there,

I am primary educator and I would love to show my class your “CBeebies Poppies” video. Is there a way I could receive a copy of the video for this purpose?

Thanks,

Samantha

BBC

Dear Samantha,

Thank you for your message to the CBeebies Global Contact page.

We note your interest in the recent CBeebies promo entitled ‘Poppies'. For information about using BBC material for educational purposes, please visit www.bbcactive.com.

Best wishes,

BBC Worldwide Channels

Crystal

My family and I just moved to Mongolia from America. Our children don't yet speak Mongolian and they have been missing some of their favorite American children's shows. We stumbled across CBeebies and LOVE it. My girls are obsessed with Go Jetters and we have been mapping where they go each episode, along side where grandparents and other family members live. We have also gotten so many great crafting ideas from Mr. Maker. We don't have much access to craft supplies, but that isn't an issue with Mr. Maker. I feel like he has a good appeal to all income levels; that's hard to come by. So Thank you CBeebies for giving my kids some comfort and growth in this changing time of their lives.

Brandy

My daughter LOVES watching Sarah and duck and I was lucky enough to find a Sarah doll for her but I would really really like to get her a matching duck doll but he doesnt seem to be available anywhere!! Can you please please please help me?

Thanks so much in advance - brandy

BBC

Dear Brandy,

Thank you for your message to the CBeebies Global Contact page.

We are pleased to hear how much your daughter enjoys Sarah & Duck. For information about the Sarah & Duck merchandise available where you live, you might like to visit the official Sarah & Duck website here. As you are in the USA, you could also visit the BBC Shop.

Best wishes,

BBC Worldwide Channels

maura

Good morning and compliments for your site. I kindly ask you some advice to introduce English language teaching to my 19-month-old daughter. thanks forever how much you can point me to. regards Maura

BBC

Dear Maura,

Thank you for your message to the CBeebies Global Contact page.

Although we do not offer resources for learning English, there are many games and activities available in English here on the CBeebies Global website. We hope that you enjoy visiting these different areas of the site.

Best wishes,

BBC Worldwide Channels

Nicole

My son loves numberblocks. He is asking for numberblocks games and figures for Christmas. Do you all have a store or know where I can find these?

Thanks, Nicole

BBC

Dear Nicole,

Thank you for your message to the CBeebies Global Contact page.

We note your interest in Numberblocks. For information about purchasing BBC merchandise or DVDs, please check with local or online retailers.

Thank you for taking the time to tell us how much your son enjoys this programme.

Best wishes,

CBeebies

Debbie

Hi, Im just enquiring about how you get tickets to be part of Justin's house audience. Is there an age on it? My 2 daughters Love Justin's house and would Love to be able to surprise them with this amazing show! Have a good day. Many thanks Debbie

BBC

Dear Debbie,

Thank you for your message to the CBeebies Global Contact page.

For information about applying for tickets to shows filmed in the UK, please visit the BBC's Shows & Tours website here.

Best wishes,

BBC Worldwide Channels

Cristina

do you guys sale like anything on sarah and duke?

BBC

Dear Cristina,

Thank you for your message to the CBeebies Global Contact page.

For information about the Sarah & Duck merchandise available where you live, please visit the Sarah & Duck website here.

Best wishes,

BBC Worldwide Channels

Daryl

Can you tell me is there anyway of getting hold of swashbuckle on DVD my son is looking for one from Santa this Christmas and can't seem to find one anywhere. I hope you can help me solve my dilemma as swashbuckle is his favourite show has never missed an episode.

Thanks in advance

BBC

Dear Daryl,

Thank you for your message to the CBeebies Global Contact page.

We note your interest in Swashbuckle but it doesn't appear that this title has been released on DVD. For more information about purchasing BBC merchandise or DVDs in future, you might prefer to check directly with local or online retailers. We hope that you are able to find a suitable alternative for your son's gift, and thank you for telling us how much he enjoys this programme.

Best wishes,

CBeebies

Vas

Hello,

How can I have access to CBeebies in Greece? Is this service available only in the UK?

Thanks

BBC

Dear Vas,

Thank you for your message to the CBeebies Global Contact page.

We operate CBeebies in many regions internationally, but unfortunately the channel is not currently available in Greece. However, we are always looking at ways to make our content available in different regions and on additional platforms, and if you would like to receive this channel in future you might like to share your interest directly with your operator.

Best wishes,

BBC Worldwide Channels